Our commitment
We strive to provide clear, high-quality guidance and professional service. If you are dissatisfied with any aspect of our service, please contact Simran Sahota at Simran@anandassociates.com or call +44 7711 902299 so we can review your concerns promptly.
Regulated financial services complaints
Where your complaint relates to regulated financial advice or regulated property finance provided through Anand Financial Architecture Ltd, it will be handled under the firm’s formal complaints procedure in accordance with FCA rules. If you cannot settle your complaint with the firm, you may be entitled to refer it to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk.
Estate planning complaints
Estate planning, Wills and trusts are provided through Anand Wills & Trusts Ltd in association with Countrywide Tax & Trust Corporation Ltd. These services are outside FCA regulation. Complaints regarding estate planning will be handled directly through Anand Wills & Trusts Ltd’s internal complaint process, in accordance with applicable professional codes.